Delighting or Disturbing - Short Version

Yes, this is the 'short version.'

I usually start writing these weekly articles on Saturdays. This gives me time to let them simmer so that I can fine-tune them before hitting publish. Today, I decided to listen to my second thoughts 

I don't like being preachy. I also don't like it when I complain. The full version is based on frustrations and complaints. But since it was already completed, I put it in cyberspace just for therapy. You can read it on the blog site if you wish. It's called "Delighting or Disturbing - Full Version." Yes, I agree. Very creative!

Delighting or Disrupting - Full Version

One of the things I have always considered as vitally important is something called “Customer Service.” At least, that is what it is called when it comes to corporate entities.

I am finding that despite the flowering, feel-good words espoused on corporate websites, the statements of mission, vision, values, and ethics are less promising and more promoting.  This is not in those flowery words, of course, but in the agenda behind those words. The well-written phrases and sweet-sounding language are there to convince us that our loyalty to the brand and our continued participation in the revenue stream will benefit not just us, but our community and the world we live in. "We are family," they'll say. 

We want to believe this. 

Sarah, Abraham, and Amazon

A story from Genesis centers around Abraham and his wife, Sarah. They are advanced in age and God yet promises them a future lineage of an uncountable nature.  (Genesis 15 – 18).

Eventually, Sarah hears about this and laughs at the absurdity of bearing a child when she is decades beyond the physical limitations of this possibility. (In sermons, Sarah bears the brunt of this faux pas, but Abraham also laughs about this when he receives the promise at 99 years old.)

Well, anyway, most of us would laugh, too.

Today's Game

Today's Game might not be today, but it will happen soon. I have no doubt.

I know this kid. He’s active. He’s happiest when running and jumping in a never-ever-gonna’-stop, catch-me-if-you-can (dare) attitude.

The Program.

Work

It's one of those long weekends that we look forward to. Well, it's one of those long weekends that we look forward to if we are not retired.

I feel blessed that if I pay attention, I can learn from smarter people than me. In that light, I found an article by Kevin Kelly.  He called it 103 Bits of Advice I Wish I Had Known. He began with these words.

Today is my birthday. I turn 70. I’ve learned a few things so far that might be helpful to others. For the past few years, I’ve jotted down bits of unsolicited advice each year and much to my surprise I have more to add this year. So here is my birthday gift to you all: 103 bits of wisdom I wish I had known when I was young.